All orders will be processed and shipped within 1-3 business days (excluding weekends and public holidays). Processing times may be delayed during peak order periods or due to unforeseen circumstances such as weather conditions or customs inspections.
2. Shipping Methods and Estimated Delivery Time
We offer the following shipping methods, with delivery times varying based on your shipping address and the selected courier service:
Shipping Method
Estimated Delivery Time
Applicable Regions
Standard Shipping
7-15 business days
Worldwide
Expedited Shipping
3-7 business days
Selected countries
Express Shipping
1-3 business days
Major cities
Note: The above delivery times are estimates and may vary due to destination, weather conditions, customs inspections, or other unforeseen factors.
3. Shipping Costs
Shipping costs will be calculated at checkout based on your order total, shipping address, and chosen shipping method. Some regions may qualify for free shipping on orders above a certain amount.
4. Order Tracking
Once your order has been shipped, we will provide you with a tracking number. You can use this number to check your package status on the shipping company’s website. If you have any issues, please contact our customer service team.
5. Customs, Duties, and Taxes
International orders may be subject to customs clearance and additional import duties or value-added taxes (VAT).
These duties and taxes are the responsibility of the buyer. We do not control customs policies or possible delays. Please check with your local customs office before placing an order.
6. Shipping Delays & Liability Disclaimer
We strive to ensure timely delivery, but uncontrollable factors (e.g., weather, pandemics, strikes, customs delays) may cause shipping delays. We are not responsible for such delays.
If a package cannot be delivered due to an incorrect shipping address or incomplete recipient information, the buyer will be responsible for any additional costs.
7. Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact us within 48 hours of receiving it and provide supporting evidence (e.g., photos of the damage).
Upon verification, we will work with the courier to arrange a compensation or alternative resolution.
8. Address Changes
If your order has not been shipped yet, you may contact us to change the shipping address. Once the order has been shipped, the address cannot be modified.
9. Order Cancellation
If your order has not been shipped yet, you may contact customer service to request a cancellation.
Shipped orders cannot be canceled. You must wait for the package to arrive and follow the return policy for processing a return.
10. Contact Us
If you have any questions regarding shipping and delivery, please contact us:
This policy is effective as of the date of publication. We reserve the right to modify our shipping policies at any time, so please check for updates regularly.